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  • Adding a Mail Account

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  1. If you are not a space administrator for the target space, contact your Confluence administrator to request Space Admin permission. You need to be a space administrator before you can add a mail account to the space.

  2. Go to the 'Browse Space' view. {Excerpt-include:Navigating to the Browse Space View|nopanel=true}
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    Excerpt Include
    Navigating to the Browse Space View
    Navigating to the Browse Space View

    Now click on 'Mail Accounts' under the heading 'Mail' in the left panel. This will bring up a new screen listing the existing mail accounts and displaying a link to add a new pop-account.

  3. Click 'Add mail account' located at the top of the page. This will bring up a form into which you need to enter your account configuration details.

  4. Enter the details, (Protocol may be POP/S or IMAP/S)  (See below) and click 'Create'. ¿

    Configured accounts will have their mail downloaded and removed from the server, so make sure you are downloading from a clone account.

    titleScreenshot Of Adding A POP Account

    • Account Name: Enter a name for this account by which it will be known in Confluence.
    • Description: Provide a description for this account (Optional).
    • Protocol: Choose from POP, IMAP, POPS or IMAPS
    • Hostname: Enter the account mail server host name.
    • Port: The mail server's port number will be displayed by default. Do not edit this field.
    • Username: Enter a username for this account.
    • Password: The account's password.
    Note: The ability to import mail applies only to global spaces, so the 'Import' section in the above screenshot does not appear in the 'Space Admin' tab for personal spaces. Please see Working with Spaces for information about the differences between global spaces and personal spaces.